Industrial Attachment Report

KUMASI TECHNICAL UNIVERSITY, KUMASI
(KsTu)




Surname: AMANKWAH
Other Names: STELLA
ID No.: 051801834 Level: 300
Programme of Study: HND SECRETARYSHIP AND MANAGEMENT
Session: REGULAR
Name of Organization: BANKOMAN SENIOR HIGH SCHOOL
Internship Period: 27TH MAY, 2019 TO 27TH JULY, 2019
Report Submission Date:………………………… Signature………………………….

ACKNOWLEDGEMENT
First and foremost, I thank the Almighty God for his immense protection and guidance for making this internship successful. Secondly, acknowledgement is due to Kumasi Technical University, KUMASI (KsTu) for organizing this very important internship program for its students, to help prepare us adequately for the job market.
The management of Bankoman senior high school cannot be ignored for given the intern the opportunity to do her industrial training with them and also assisting the intern to improve upon his professional skills and knowledge.
Again, the intern would also like to thank the assistant headmaster Mr. Charles, Mr. Innocent Kwame, Mrs. Ama Asantewaa, Mr. Albert, Madam, and Madam Agnes for their immense direction and assistance during the period of internship.
The last but not the least, am most grateful to my family for all their support during the attachment. Their love and care, and supporting me physically and emotionally were not unnoticed.






EXERCUTIVE SUMMARY
The intern started his industrial training at Bankoman SHS as Assistant Secretary to the Assistant Head Master from 27th May, 2019 to 27th July, 2019. The intern therefore worked in the General Administration. The intern had the privilege to a practical experience of working environment, maintaining files, directing visitors and how official litters are been treated confidential. The intern faced some challenges as she tries to accomplish his daily task diligently. Some of the problems faced in relation to the job were inadequate training as well as under employment. The organization also lacks logistics to assist the fast flow of work. Despite the setbacks, the intern learnt a lot including personal discipline, good interpersonal relationship and skills. The intern is quite sure that he has been equipped well to climb the ladder of life.









TABLE OF CONTENT
CONTENTS PAGES
ACKNOLEDGEMENT i
EXERCUTIVE SUMMARY ii
TABLE OF CONTENT iii
INTODUCTION 1
Background of report 1
Terms of reference 1
Purpose of attachment 1
Profile of organization 2
FIELD EXPERIENCE 4
Duties and schedules 4
Contribution of student to organization 5
Application of theories to real life situation 6
LESSONS LEARNT 7
CHALLENGES 8
CONCLUSION 9
RECOMMENDATIONS 10
REFERENCES 10
APPENDIX 10

1.0 INTRODUCTION
1.1 Background to Report
This report gives an account of the two (2) month internship program undertaken by the intern at Bankoman Senior High School as assistant secretary to the Assistant Head Master from 27th May, 2019 to 27th July, 2019. This forms an integral part of the award of the HND Secretaryship and Management Studies at Kumasi Technical University. The report further gives a detailed presentation of the experiences, observations and lessons learnt by the intern during the industrial attachment at Bankoman Senior High School.
1.2 Terms of Reference
This report is in reference to the university’s requirement of all incoming final year students to be exposed to industrial training for not less than two (2) months. This is to enable them obtain the first hand training on the job, apply concepts and theories learnt, obtain supervision at the various workplaces together with a staff of the organizations and at the end of the internship period, students will write report on their activities.
1.3 Purpose of Attachment/Expected Output
It aims at developing undergraduate to acquire industrial skills outside their curricular activities to prepare the interns for the job market.
Again, the internship also aids students to match theory with practical skills.
In addition, the internship helps the students to develop positive attitude and knowledge for living and self-confidence and to develop entrepreneurial skills that can make the student take initiative in job creation to promote expansion in the private sector.
The industrial training is a prerequisite for the award of HND Secretarialship and Management Studies Program. The internship is a step taking to introduce students to norms, ethics and practices that exist in many organizations.
Also, the internship program enable the student acquire relevant and adequate professional skills that will give the student the opportunity to perform as a professional secretary and hence be able to contribute to the technological and commercial development of the nation.

1.4 Profile of Organization
1.4.1 Background
Bankoman Senior High School was established in 2007 Banko in the Sekyere Kumawu District of the Ashanti Region as a private senior high school. The school became a government institution in the year 2012. Bankoman Senior High School has a population of over one thousand two hundred (1,200) students, about seventy (70) teaching staff and close to fifty (50) non-teaching staff. The school is a day and boarding institution. Bankoman senior high school is seen as the best senior high school of the district as being measured according to the WAEC WASSCE results for the past five consecutive years.



1.4.2 Mission Statement
The mission of Bankoman Senior High School is to offer a holistic training to students so that they will be academically, socially, physically and spiritually sound to live a balanced and healthy lifestyle.

1.4.3Vision Statement
To be among the leading SHS by collaborating with stakeholders to create a clean, beautiful and attractive environment and congenial atmosphere to make the school a center academic and moral excellence with discipline as hallmark.

1.4.4 CORE VALUES
Humility
Honesty
Hard work
Integrity

1.4.5 Products and Services
Bankoman SHS offers a holistic academic work to students

2.0 FIELD EXPERIENCE
2.1 Duties and Schedules
The intern worked as assistant secretary to the Assistant headmaster in discharging administrative work for the betterment of the institution. The key duties she was assigned are as follows:
Maintain files located centrally and monitoring files outside the location; as part of the role of the intern, she was tasked to look over all files coming in the administration and safeguard it properly and also making sure that all files sent out of the administration reaches the right destination as well as typing official letters.
Reminding schedules of officers of pending actions; the intern was also given the role of giving intact reminder to officers in the administration of all pending activities needed to be attended.
Directing visitors to the assistant headmaster; the intern was assigned to be the official fist officer to meet before giving the right to see the assistant headmaster.

2.2 Contribution of student to organization
The intern contributed extremely to the workforce Bankoman SHS. Some of the contributions of the intern to the firm are as follows:
Offering assistance to other colleagues; as a result of the intern being quick learner as well as always taking initiative, any time his colleagues faced some difficulties in their work, the intern had the opportunity of directing them. This reduced the workload as they had enough time to concentrate on their core duties.
Less supervision; as a student of Business Administration, and prior exposure to managerial duties, less supervision was required in executing his tasks. This gave ample time to the supervisors to attend to other matters.
Easy and faster retrieval of documents; the intern was always on top of his work. In case of retrieving information, the intern was quick in doing so. This contributed to the smooth flow of work within the firm.

2.3 Application of theories to Real Life Situation
The intern had real practical application of various theories in the organization. Some of the theories are:
Delegation; this is the transfer of responsibility from a higher office to a lower office for performance. With delegation, the subordinate is granted some limited authority which commensurate with the assigned task thus giving her (the subordinate) the right to take some decisions in order to get the task successfully executed.
Teamwork; though the intern has been working in group for so many assignment in school, there the principle of working in group in matters relating to the work was common.
Time management on task; the intern was trained to get work done within a given time frame and resources albeit; the intern has been working with limited time during assignments, class exercises, exams in school. The internship period offered her the right opportunity to experience how this was practically applied. Hence, time management was one of the key theories that the intern had practically applied during the internship training.
Management Information System; The intern also practically applied some theories in management computer application and information and computer technology (ICT) learnt in school such as the use of Ms Word, Ms Excel and Ms Access and other software programs in accomplishing most of her assigned work more easily and on time without any difficulties. All these theories helped the intern to have a successfully practical feel of what goes on in the real field in the company.
Bureaucratic Procedures; a hierarchical arrangement of offices (jobs) where one level of job is subject to control by the next higher level. With this, there were clear descriptions as to where job done should be submitted for approval after supervision. This imparted on the life of the intern as she has only learnt it theoretically in school.

3.0 LESSONS LEARNT
The internship with Bankoman SHS has helped the intern to acquire a lot of knowledge and skills pertaining to his work in future. The following are details of what the intern learnt
Good Interpersonal Skills; the manner in which the employees relate to one another has improved the intern’s interpersonal skills with others.
Good Communication skills; the intern had the opportunity to improve upon his communication skills both with colleagues and superiors. The intern learnt how to properly communicate with persons of higher ranks and this will prepare him for future opportunities of this kind.
Report writing; reporting on daily, weekly and monthly incapacitated the intern in aspect of report writing of any sort. This has therefore contributed enormously to the intern’s internship report writing.

4.0 CHALLENGES
Inadequate Staffing; the intern also found out that, the firm has not been employing to much the work load of the various activities carried on. This pushes the few officers to overwork and this affect the quality of work done.
Inadequate Job Training; the intern as well as other staffs were not given much adequate training to help me execute my job very well. Due to this, the intern lacked activity knowledge which made me to face some difficulties on my line of duties.


5.0 CONCLSION
The intern enjoyed his stay with Bankoman SHS during the industrial attachment. The internship has added and improved the practical knowledge to the theoretical concept acquired in school. The intern also had the opportunity to explore the business environment itself. Although, the intern faced some challenges, this program has added more value to the intern and has also offered a great employment opportunity in the business world.

6.0 RECOMMENDATIONS
Adequate Staffing; as the intern found out that, the Institution is having limited number of employees, he therefore recommends that enough staff should be employed.
Provision of adequate job training; the interns and other staffs should be given adequate training to help them execute their job very well. This will provide them with activity knowledge which will help them face any difficulty on their line of duties.

7.0 REFERENCES
Kumasi Technical University undergraduate Students’ Handbook, 2017 Edition.
Kumasi Technical University Guidelines for Internship Report
Bankoman Senior High School brochure

8.0 APPENDIX
Find attached, a Confidential Student’s Appraisal Form.